Faq
Questions for Authi?
If you can’t find the answers to the questions you want, please get in touch with us directly!
Costs & Fees
As soon as the trial starts, Authi covers your fees in full — no more invoices from Verifone.
No catch. You agree to display brief ads on your terminal screen, and Authi pays Verifone instead of you.
Terminal Use & Functionality
Not at all. Your terminal works exactly the same — no change to how you take payments.
No. The ad or question shows briefly before the transaction screen — it doesn’t delay or interfere with payments.
Ads & Control
Short, relevant, and respectful ads. No spam, politics, or anything inappropriate.
Absolutely. Just email team@authi.com
with your request, and we’ll filter them out.
Trial & Opt Out
12 weeks. You’re one of just 25 dairies included.
Yes. You can opt out at any time — just let us or Authi know, and your regular billing will resume.
Support & Setup
No setup needed. It’s all handled remotely — totally hands-off for you.
Authi handles all support — just contact team@authi.com or call 09 390 3220.
Privacy & Data
No personal payment data is touched. Authi only sees anonymised interaction data from the ad screen.
After the Trial
If you’re happy, you’ll switch to a 3-year contract where Authi keeps paying your fees. If not, you can go back to your normal plan.
Yes, as long as you stay with Authi Media. It’s a long-term partnership, not a one-off promo.