Faq

Questions for Authi?

If you can’t find the answers to the questions you want, please get in touch with us directly!

Contact

Costs & Fees

As soon as the trial starts, Authi covers your fees in full — no more invoices from Verifone.

No catch. You agree to display brief ads on your terminal screen, and Authi pays Verifone instead of you.

Terminal Use & Functionality

Not at all. Your terminal works exactly the same — no change to how you take payments.

No. The ad or question shows briefly before the transaction screen — it doesn’t delay or interfere with payments.

Ads & Control

Short, relevant, and respectful ads. No spam, politics, or anything inappropriate.

Absolutely. Just email team@authi.com with your request, and we’ll filter them out.

Trial & Opt Out

12 weeks. You’re one of just 25 dairies included.

Yes. You can opt out at any time — just let us or Authi know, and your regular billing will resume.

Support & Setup

No setup needed. It’s all handled remotely — totally hands-off for you.

Authi handles all support — just contact team@authi.com or call 09 390 3220.

Privacy & Data

No personal payment data is touched. Authi only sees anonymised interaction data from the ad screen.

After the Trial

If you’re happy, you’ll switch to a 3-year contract where Authi keeps paying your fees. If not, you can go back to your normal plan.

Yes, as long as you stay with Authi Media. It’s a long-term partnership, not a one-off promo.